1. Introduction
FixiTruck ("we", "our", "us") operates a fleet management and maintenance platform
that connects trucking companies, drivers, and repair shops. This Privacy Policy explains
how we collect, use, and protect your personal information when you use our mobile
application and web services.
2. Information We Collect
We collect the following types of information:
- Account information: name, email address, phone number, and organization details.
- Vehicle data: truck and trailer information including VIN, make, model, year, and maintenance records.
- Location data: GPS coordinates when you report a breakdown or request roadside service.
- Device information: device type, operating system, and push notification tokens.
- Usage data: how you interact with our services, including pages visited and features used.
- Inspection data: photos, notes, and checklists from pre-trip and post-trip inspections.
3. How We Use Your Information
We use your information to:
- Provide and improve our fleet management and maintenance services.
- Connect you with nearby repair shops when you need roadside assistance.
- Send service updates, repair status notifications, and inspection reminders.
- Generate maintenance reports and analytics for fleet managers.
- Ensure the safety and reliability of our platform.
4. Information Sharing
We share your information only as necessary to provide our services:
- Repair shops: when you request service, we share your location and vehicle details with shops that can assist you.
- Fleet managers: driver activity and vehicle data is visible to your fleet organization.
- Service providers: we use third-party services for email delivery, push notifications, and cloud hosting.
We do not sell your personal information to advertisers or third-party data brokers.
5. Data Retention
We retain your personal information for as long as your account is active or as needed
to provide services. Maintenance records and inspection data are retained for compliance
and safety purposes. You may request deletion of your account and associated data at
any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Opt out of non-essential communications.
To exercise any of these rights, contact us at
fixitruck@gmail.com.
7. Security
We use industry-standard security measures to protect your data, including encryption
in transit and at rest, secure authentication, and regular security reviews.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant
changes through the app or by email. Continued use of our services after changes
constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
fixitruck@gmail.com